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Privacy Policy

Last updated: 8/17/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely through Stripe)
  • Order history and preferences
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our products and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • Payment processors (Stripe) to process payments
  • Shipping partners to deliver your orders
  • Service providers who assist in our operations
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure payment processing through Stripe
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage
  • Provide personalized content and recommendations
  • Improve our website functionality

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request data portability
  • Lodge a complaint with supervisory authorities

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for 7 years after account closure.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@bcimarketplace.com
Phone: +1 (555) 123-4567
Address: 123 Tech Street, San Francisco, CA 94105